Privacy Policy

Information We Collect

When you reach out to us, we collect the details you give us directly. That includes your name, phone number, email address, property address, and a description of the roof problem you want fixed.

We also collect some information automatically when you browse our website. This includes your IP address, browser type, device type, pages you visit, and the time and date of your visit. This helps us understand how people find and use our site.

How We Use Information

We use your contact details to respond to your request, connect you with a local roofing professional, and help schedule a roof inspection. If you ask us a question, we use your information to answer it.

We use website usage data to improve our pages, make our services easier to find, and understand which roof repair topics customers care about most.

Cookies and Tracking

Our website uses cookies and similar tracking tools to remember your preferences and understand how visitors move through our site. Cookies are small files stored on your device that help the site work better for you.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as smoothly, but you can still contact us by phone.

Analytics and Third-Party Tools

We use third-party analytics services, such as Google Analytics, to see how people use our website. These tools collect anonymous data about page views, traffic sources, and general location. They do not identify you by name.

We may also use third-party tools for scheduling, customer communication, or advertising. These providers have their own privacy policies, and we encourage you to review them if you want more detail.

Data Sharing and Disclosure

We share your information when it helps us serve you. When you call or submit a form, your details and the nature of your request are shared with independent local roofing contractors and service partners so they can contact you and provide the service you asked for. Phone calls to our numbers may be routed through a call-tracking provider and may be recorded for quality and service purposes. We also use trusted service providers who help us run our website and communicate with you.

We may also disclose information if the law requires it, to protect our rights or safety, or as part of a business transfer.

Data Retention

We keep your personal information only as long as we need it to provide services, respond to your requests, and meet legal or accounting requirements. When that time is up, we securely delete or anonymize it.

If you want us to delete your information sooner, contact us using the details below and we will take care of it, unless we are required by law to keep it.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access, and regular reviews of our practices.

No website or email transmission is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, call us and we will discuss safer ways to share information.

User Rights

You have the right to ask what personal information we hold about you, request a copy, ask us to correct it, or request that we delete it. You can also opt out of marketing messages at any time.

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion. To exercise any of these rights, contact us using the information below.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date.

We encourage you to check back occasionally so you always know how we handle your information.